A collage of mobile app screens showing features of the Lowe's app.

Lowe's

Crafting digital experiences that help customers achieve any home improvement project.

I currently work as Lead Product Designer on the UX Strategic Initiatives and Visioning team

I joined the Lowe's UX team in 2019 and have since worked to enhance the customer experience on our mobile app and website. I've also been involved in larger initiatives to elevate the impact of positive UX throughout the business.

A collage of mobile app screens showing features of the Lowe's app.

Lowe's

Crafting digital experiences that help customers achieve any home improvement project.

I currently work as Lead Product Designer on the UX Strategic Initiatives and Visioning team

I joined the Lowe's UX team in 2019 and have since worked to enhance the customer experience on our mobile app and website. I've also been involved in larger initiatives to elevate the impact of positive UX throughout the business.

A collage of mobile app screens showing features of the Lowe's app.

Lowe's

Crafting digital experiences that help customers achieve any home improvement project.

I currently work as Lead Product Designer on the UX Strategic Initiatives and Visioning team

I joined the Lowe's UX team in 2019 and have since worked to enhance the customer experience on our mobile app and website. I've also been involved in larger initiatives to elevate the impact of positive UX throughout the business.

About Lowe's

Lowe's Hardware is one of the largest home improvement retailers in North America and is the second-largest hardware chain in the world, operating 2,181 stores and employing over 300,000 associates.

Skills Involved

  • Design Strategy

  • Project Management

  • People Management

  • Customer Experience Design

  • Information Architecture

  • UX/UI Design

  • 2 phones with screens from the visual search experience displayed.
  • 3 phone screens featuring the collection selling experience.
  • An image showing the desktop experience for collection selling.
  • 3 phone screens showing the measure your space experience.

Projects I've Worked On

  • Visual Search for Mobile Apps
    An experience that allows customers to use their mobile phone's camera to identify objects and match them with products Lowe's sells online.

  • Collection Selling
    I worked to create the user experience for curated collections of products customer can purchase as a "package," like patio furniture or appliances.

  • Measure Your Space AR Experience
    In partnership with the Lowe's Innovation Labs team, I worked to create the mobile experience for this feature that allows customers to measure the square footage of a room using their phone's LiDAR sensors.

  • Pro Business Tools
    I worked closely with the Lowe's Pro UX team to develop the strategy, user experience and user interface designs for several features specifically for Pro customers, including Pro Quotes, Purchase Authorizations, Staggered Delivery and Order Tracking.

  • Lowe's Style Studio
    I worked with the Lowe's Innovation Labs team again to craft the Apple Vision Pro app icon for Lowe's Style Studio, a mixed-reality experience that allows customers to configure a kitchen design in a completely immersive virtual environment.

A computer and two phone screens showing the quotes and order tracking experiences.
A computer and two phone screens showing the quotes and order tracking experiences.
A computer and two phone screens showing the quotes and order tracking experiences.
  • A woman sitting on a sofa wearing an Apple Vision Pro.
  • The welcome screen for the Lowe's Style Studio.
  • A desktop view of the Pro dashboard.
  • A mockup of the store map experience displayed on a phone screen.

As I'm currently working with Lowe's, I'm involved in many behind-the-scenes projects that can't be shared until they're available to the public. As new features are made available to customers, I'll update this page accordingly.

More Projects

© Ben Markoch, 2024

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Follow my adventures

© Ben Markoch, 2024

Built with love using Figma and Framer

Follow my adventures

© Ben Markoch, 2024